Frequently Asked Questions

We service a 35-mile radius from Monroe, Michigan, covering multiple counties in Southeast Michigan and Northwest Ohio, including:

Yes, we are fully licensed and insured in both Michigan and Ohio, providing complete coverage for all our services.

Yes, we provide free, detailed estimates for all projects following an initial consultation.

O&B was established in 2024 by Irving Ortega and Gustavo Boites, who bring over two decades of combined experience in landscaping and hardscaping.

Yes, while we specialize in residential properties, we also welcome commercial projects of all sizes and apply the same attention to detail and professional execution to every engagement.

We offer a wide range of materials including concrete pavers, natural stone, clay brick, and permeable pavers to suit any design aesthetic and environmental need.

Project duration varies by size and complexity, typically ranging from 3-7 days for standard residential projects. We'll provide a specific timeline during your consultation based on your project's unique requirements.

Yes, all our paver installations come with a manufacturer's warranty on materials and our workmanship guarantee. We provide complete documentation of all warranties upon project completion.

Yes, we handle repairs, extensions, and renovations of existing paver installations. Our team can match existing patterns and materials wherever possible, or help you transition to a new design that complements your existing hardscape.

Regular maintenance includes sweeping, occasional power washing, and resealing every 3-5 years. We can establish a maintenance schedule for your specific installation to ensure long-lasting beauty and functionality.

Yes, we offer complete landscape design services, including 3D visualization for larger projects. Our design process begins with understanding your vision and needs, then creating a customized plan that maximizes your outdoor space's potential.

We work with a variety of native and ornamental plants suited to the Michigan/Ohio climate, including trees, shrubs, perennials, and seasonal flowers. We select plants that thrive in our region while meeting your aesthetic preferences and maintenance requirements.

Yes, we provide ongoing maintenance services including pruning, mulching, and seasonal care. Our maintenance packages can be customized to your landscape's specific needs and your desired level of involvement.

Yes, we design and install efficient irrigation systems customized to your landscape needs. Our systems use smart technology to conserve water while ensuring your plants receive optimal hydration.

Yes, we provide spring and fall clean-up services for all our landscaping clients. These services ensure your landscape transitions smoothly between seasons and stays healthy year-round.

We create custom outdoor kitchens ranging from basic grill stations to complete cooking and entertainment centers. Our designs can include built-in grills, countertops, sinks, refrigerators, pizza ovens, and more based on your needs and preferences.

Yes, we install both pre-fabricated and custom-built fire features. All our installations comply with local fire codes and safety regulations while providing comfortable gathering spaces for your outdoor living area.

Yes, we design and build pergolas, pavilions, and other covered structures that extend your outdoor living season and provide protection from the elements. These structures can be customized with various roofing options, lighting, ceiling fans, and more.

Yes, we provide comprehensive landscape lighting solutions for both aesthetic and security purposes. Our lighting designs enhance your landscape's beauty while ensuring safe navigation throughout your outdoor spaces.

Yes, we design and install various water features ranging from serene fountains to dramatic waterfalls. Our water features are designed for easy maintenance and can include lighting for nighttime enjoyment.

We recommend booking 4-6 weeks in advance during peak season (spring/summer) and 2-3 weeks during off-peak periods. For large-scale projects, earlier booking is advisable to secure your preferred timeline.

Yes, we offer various financing options through our trusted financial partners. Our estimator can provide information about current financing promotions and options during your consultation.

We monitor weather conditions and adjust schedules accordingly to ensure quality isn't compromised. If significant delays occur due to weather, we'll communicate with you promptly and revise the timeline as needed.

Permit requirements vary by location and project type. We handle all necessary permit applications and ensure compliance with local regulations, simplifying the process for you.

Yes, we're experienced in working with HOAs and their specific requirements. We'll help ensure your project meets all guidelines and can assist with the approval process if needed.

We accept cash, checks, and all major credit cards. For your convenience, we also offer electronic payment options for deposits and installments.

Yes, we typically require a 30% deposit to schedule your project, with progress payments based on project size and duration. The payment schedule will be outlined in your project contract.

Yes, we provide warranties on both materials and workmanship. The specific warranty terms vary by project type and materials used, but all are designed to give you confidence in the quality and longevity of our work.

Yes, once we provide a detailed quote, the price is fixed unless you request changes to the project scope or unforeseen conditions are discovered during excavation. Any potential additional costs will be discussed with you before proceeding.

Yes, we offer special pricing for off-season installations and multi-service packages. Ask about current promotions during your consultation, as we frequently provide incentives for early scheduling and combined services.

We use a properly compacted base of crushed aggregate that meets or exceeds industry standards. The exact depth and composition may vary based on soil conditions, climate considerations, and the specific application.

We incorporate proper grading and drainage solutions in all our designs, including French drains when necessary. Our comprehensive approach ensures water flows away from structures and prevents pooling or erosion issues.

We use professional-grade aluminum or steel edging for lasting durability. The specific type is selected based on the application, design aesthetic, and practical considerations of your project.

We partner with local suppliers whenever possible to ensure quality control and support our regional economy. All materials meet our strict quality standards regardless of source.

We work with multiple suppliers to find the closest matches and can create custom blends when needed. We'll show you sample materials alongside your existing hardscape to ensure compatibility before installation.