Privacy Policy

At O&B Brick Paving & Landscaping, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our website or services. We've designed this policy to be clear, straightforward, and accessible.

Last Updated: February 20, 2025

Personal Information

When you request a quote, contact us, or use our services, we may collect:

• Name, email address, phone number, and home address
• Property details related to your landscaping or hardscaping project
• Communications you have with our team via email, phone, or in person
• Photos of your property (with your permission) for project planning

Website Usage Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Pages visited and time spent on our website
• Referring website or how you found us
• Browser type and operating system

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill your requests for quotes or services
• Communicate with you about your project, appointments, or customer service needs
• Send you updates about our company, services, or relevant industry information (you can opt out anytime)
• Analyze website performance and improve user experience
• Protect against fraud and unauthorized transactions

We implement appropriate security measures to protect your personal information:

• Secure, encrypted connections when transmitting sensitive data
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates
• Physical, electronic, and procedural safeguards compliant with industry standards

While we take all reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We continuously strive to improve our security practices.

We retain personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Project information may be kept longer for warranty purposes or to better serve returning customers with similar projects.

We do not sell your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (subject to confidentiality agreements)
• Professional subcontractors working on your project (limited to necessary information only)
• Legal authorities when required by law or to protect our rights

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. These technologies collect information such as your IP address, browser type, pages visited, and time spent on our website.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Depending on your location, you may have certain rights regarding your personal information:

• Right to access and receive a copy of your personal information
• Right to correct inaccurate information
• Right to delete your personal information
• Right to object to or restrict the processing of your information
• Right to opt out of marketing communications

To exercise these rights, please contact us using the information in the "Contact Us" section below.

If you have any questions or concerns about our Privacy Policy or data practices, please contact us: